In this keynote presentation, Bob Chakravorti discusses how FinTech and big tech firms are increasing competition in the payments space. Entry into payments, often allows these non-bank providers the ability to offer loans to underserved consumers and small merchants. In the rest of the talk, Chakravorti discusses the effectiveness of...
In this article, Chakravorti argues that consumers’ use of newer, less expensive payment alternatives depends on the incentives merchants and payment instrument providers offer, along with consumers’ comfort level and faith in the instruments. Once consumers are comfortable with the newer electronic alternatives, cost of usage, convenience, and frequent-use incentives...